Managing service calls shouldn’t be a guessing game. If your technicians are showing up late, missing details, or leaving jobs half-finished because of bad coordination, you’re not just losing time—you’re losing trust.
That’s where Microsoft Dynamics 365 Field Service comes in. And with Nimus Technologies helping you set it up and tailor it to your business, you get a system that actually works the way you do.
We hear it all the time from service-based companies:
Appointments get missed or delayed because scheduling is a mess
Techs show up without the right info or the right tools
Dispatchers, office staff, and technicians don’t stay in sync
Paperwork piles up, billing gets delayed
No real insight into whether you’re hitting service goals or not
Customers get frustrated waiting or not knowing what’s going on
If this sounds familiar, your field operations are probably costing you more than you think.
It’s a tool from Microsoft that brings everything together—scheduling, dispatch, mobile apps for technicians, work order tracking, asset history, customer updates—you name it.
No more jumping between spreadsheets, phone calls, or half-working apps. With everything in one place, your team can move faster, stay connected, and get the job done right the first time.
Create and manage work orders easily – See the status of every job in real time
Smart scheduling – Assign the right tech to the right job automatically, based on skills, location, and availability
Mobile app for techs – Job details, directions, service history—all in one place, even offline
Track your equipment and assets – Know what’s been serviced, when, and what’s due next
Automate customer updates – Texts or emails for appointment reminders and tech arrival times
Stay on top of SLAs and contracts Make sure your team delivers what was promised
Use data to improve service – Built-in dashboards show job completion rates, feedback, and technician performance
We’ve helped plenty of companies move from paper, emails, and patchwork systems to a smooth, digital operation. And we get it—it’s not just about the software. It’s about making it work for your people.
We don’t force you into a cookie-cutter setup—we build it around how you already work
We help with everything: setup, training, integrations, and support
We make sure your team actually knows how to use it (and wants to)
We’re here after launch if you need help or want to improve things over time
If your techs are frustrated, your customers are annoyed, and your dispatchers are barely holding it together, it’s time to upgrade.
Let’s get your field service running smoother—with less guesswork and more results.
👉 Get in touch with Nimus Technologies to book a discovery call or see a demo. We’ll show you what’s possible.
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